Frequently Asked Questions
Find answers to some of the most common questions about Brandify.
How can I place an order?
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Simply browse our products, add your desired items to your cart,
proceed to checkout, enter your delivery details and complete
your payment.
How long does delivery take?
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Standard U.S. delivery generally takes 2–5 business days.
Express delivery generally takes 1–2 business days.
Delivery times may vary depending on the destination and carrier.
How much does shipping cost?
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Shipping costs depend on the delivery option and destination.
The applicable shipping charges will be displayed during checkout.
Eligible orders may qualify for free standard delivery.
Can I track my order?
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Yes. You can visit our Track Your Order page and enter your
order details. Where tracking is available, tracking information
will also be provided after dispatch.
Can I cancel my order?
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Cancellation may be possible if your order has not yet been
processed or dispatched. Please contact us as soon as possible
if you want to request a cancellation.
Can I return an item?
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Yes. Qualifying purchases can generally be returned in accordance
with our Return & Refund Policy. Certain products may be subject
to applicable restrictions or exceptions.
When will I receive my refund?
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Once an approved return or refund has been processed, the refund
will normally be issued to the original payment method, subject
to applicable processing times and payment provider policies.
What if my item arrives damaged or faulty?
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Please contact us as soon as possible with your order details.
If the product is faulty, damaged or not as described, we will
review the issue and work with you to determine an appropriate
solution in accordance with applicable law.
How can I contact Brandify?
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Where is Brandify located?
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Our business address is:
148-10 Archer Ave,
Jamaica, New York 11435,
United States
Still Have Questions?
Our support team is happy to help.
Contact Us
